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This is a five day course working toward a Level 1 Laser Introductory Certificate in Learning, Employability & Progression (Retail). Learners will complete workbooks on customer service, understanding the business of retail and understanding the retail selling process. The course will help prepare attendees for a job in customer service/retail.
BCoT is offering a free training programme to offer you the skills and motivation to get into work in a retail environment. You will obtain a Level 1 Laser Introductory Certificate in Learning, Employability and Progression (Retail) and get advice on CV writing and applications.
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This course is fully funded for anyone claiming an unemployment related benefit. Please speak with your JCP advisor or call Natasha Hart on 01256 306584 for further information.
Applicants will need to complete our BCoT enrolment paperwork before beginning the course. English & Maths initial assessments are included within this process to assess your current working level.
Full time applications are open for 2018/19