Level 2 Autocare Technician Apprenticeship
Apply NowLevel 2 Autocare Technician Apprenticeship
FIND A COURSELevel 2 Autocare Technician Apprenticeship
Apply NowLevel 2 Autocare Technician Apprenticeship
FIND A COURSEInstitute of Apprenticeships Reference Number: ST0499
An Autocare Technician carries out a range of services and repairs to cars, car-derived vans and light goods vehicles, working in an Auto-care or "Fast-Fit" Centre, which may be part of a national chain or operated by a regional/local independent group/owner. An Auto-care Technician requires a unique combination of technical, retail and customer service skills. They will use various tools, measuring and diagnostic equipment to identify & repair simple system faults.
Written by employers within the
automotive retail industry, the Autocare Technician Level 2 Apprenticeship
Standard provides learners with a fantastic start to their automotive career.
Apprentices can gain expertise not only in the technical elements of the role
but also learn excellent telephone, customer handling and effective sales
skills.
Designed with different learning
styles in mind, IMI’s solution ensures apprentices are fully engaged and
prepared for their End Point Assessment (EPA). This new standard is suited to
those who would have typically undertaken the light vehicle /fitting
apprenticeship frameworks.
Typically it is expected that it will
take 30 months for the apprentice to attain the required level of competence in
the workplace. However, it may be sooner if an individual already has
significant prior training and practical experience.
- Tyre legislation and technical information including EU Tyre labelling, Tyre Pressure Monitoring systems, sidewall markings, homologated fitments relating to cars, car-derived vans and light goods vehicles.
- Fundamentals of specific vehicle systems including steering & suspension, braking systems, battery & charging systems, exhaust systems and Air-Conditioning systems
- Vehicle 4-wheel geometry principles
- Basic consumer legislation relevant to the occupation
- Appropriate Health & Safety legislation and requirements for the workplace
- Hybrid/Electric Vehicle system and safe working procedures
- Data protection requirements to protect customer and payment information
- General sales principles include identifying customer & vehicle needs, presenting solutions, closing the sale and dealing with buying resistance
- How the business works and how you contribute to the overall results, demonstrating commercial awareness
- How to carry out vehicle safety inspections and routine maintenance using manufacturers' specifications or approved schedules,
- The importance of following workplace procedures and the consequences of not doing so.
- Contribute to maintaining a healthy and safe workplace, including the maintenance of key equipment and carrying out general housekeeping
- Carry out stock procedures including dealing with routine stock deliveries, placing stock into storage, carrying out stock rotation duties and ordering parts for customers following company procedures
- Carry out the replacement of components on a specific range of vehicle systems including Steering & Suspension, Braking systems, Battery & Charging systems, exhaust systems and Air-Conditioning systems
- Carry out 4-wheel Geometry operations including adjustments on a range of vehicles with different suspension and steering systems
- Use a range of specialist tools & equipment, mechanical & electrical measuring tools and diagnostic equipment to support fault identification and repair
- Identify & procure the correct parts to meet specific customer requirements
- Access vehicle technical data to inform inspections and make judgements on wear and serviceability
- Deal with and resolve low-level customer complaints
- Communicate effectively with customers, suppliers and colleagues
- Use specific company IT systems within the workplace, including Point-of-sale systems and hand-held devices
- Carry out vehicle safety inspections and routine maintenance in line with manufacturers' specifications or approved schedules, company procedures and complete approved documentation
- Make recommendations to customers based on the results of inspections, ensuring that sales recommendations are accurate and fully costed, are ethical and in the best interests of the customer at all times, using transparent language and avoiding jargon.
- Carry out replacement/repair and balancing of a range of light vehicle tyres, including ultra-low profile, directional, asymmetric and run-flat tyres fitted to a range of wheel sizes and types
- GCSEs at grade 3/D or above in English and maths
- Interested in the motor industry and vehicle repairs
- Have a good grasp of vehicle systems
- Problem-solving and self-organisation skills
- Good communication skills, both oral and written
- Works well independently and as part of a team
Career Options
Work within the automotive industry could include:
- Motorsport Engineer
- Motor Mechanic
- Automotive Engineer
- Vehicle Body Repairer
- Vehicle Breakdown Engineer
- Auto Electrician
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